Knowledge Management Metrics Development: A Technical Approach

To "drill down" to this focus I need to properly set a context involving a number of elements. These are: the nature of measurement; its relation to KM Metrics; the connection between KM metrics development and a business process use case view of KM; the connection between the high level business use case: "Discover New Knowledge in Knowledge and information Bases," and its "Perform Measurement Modeling" Task; and finally, the connection of these to the Distributed Knowledge Management Systems (DKMS) concept and the specific, projected information systems application. A good bit of this paper will set this context.